Questions to Ask About ElderCareMatters.com (Printable Checklist)

Preparation is everything when evaluating ElderCareMatters.com. Use this checklist at your next consultation or facility visit.

Essential Questions

• What services are included?
• What is the total cost, including any hidden fees?
• What are the qualifications of the staff?
• How do you handle emergencies?
• What is the complaint or grievance process?

Financial Questions

• Do you accept Medicare or Medicaid?
• Are there payment plans available?
• What happens if we need to cancel?
• Are there any upfront costs or deposits?

Quality Questions

• Can I speak with current clients or families?
• What are your ratings and reviews?
• How long have you been in business?
• Are you licensed and insured?

Personal Fit Questions

• How do you personalize your approach?
• What happens if there's a personality conflict?
• How do you communicate with family members?
• Can we do a trial period?

Print & Go

Save this page and print it before your next meeting. Being prepared shows providers you're serious and helps you make better decisions.